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FREE 3 DAY SHIPPING WITH YOUR $50 ORDER AND FREE RETURNS! Details

Shipping Information

Shipping Information

We offer FREE Standard 3 Day Ground Shipping on all U.S. merchandise orders $50 and over (excluding taxes).

Standard 3 Day Shipping
(Orders $50 & Over)
Standard 3 Day Shipping
(Orders Under $50)
2 Day Shipping 1 Day Shipping
FREE $5.95 $10.95 $16.95

Shipping Costs & Delivery Times

Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.

Shipping Method Costs Total Delivery Time (including processing time)
Standard 3 Day Shipping
(Orders $50 & Over)
FREE 4 business days
(up to 21 days for APO/FPO/DPO Military Addresses)
Standard 3 Day Shipping
(Orders Under $50)
$5.95 4 business days
(up to 21 days for APO/FPO/DPO Military Addresses)
2 Day Shipping $10.95 3 – 4 business days
1 Day Shipping $16.95 2 – 3 business days

If your order contains a hazmat item (e.g., nail polish, pressurized spray cans, hairspray, etc.), it must ship ground 3 Day Shipping (2-8 days total delivery time).

Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday and Friday. KatVonDBeauty.com offers FREE Standard 3 Day Ground Shipping on all U.S. merchandise orders $50 and over (excluding taxes). Select items considered hazmat (hazardous materials) are restricted and must be shipped with Ground Service. Orders $50 and over always ship Standard 3 Day Ground Shipping for free—no promotion code needed. For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard 3 Day Ground Shipping. Our standard shipping option is Standard 3 Day Shipping.

Hawaii, Alaska & Puerto Rico

For shipments to Hawaii, Alaska, and Puerto Rico we offer 2 Day and 1 Day shipping services. We regret that we are unable to ship restricted items to Hawaii, Alaska, or Puerto Rico.

P.O. Box

If you are shipping to a U.S. P.O. Box, we offer UPS SurePost service free on orders $50 and over.

International Shipping

We regret that Kat Von D Beauty does not ship to international locations at this time. Please visit our Store Locator to find locations that carry Kat Von D Beauty merchandise.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via UPS SurePost service. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, please call Kat Von D Beauty Customer Service for assistance at 1-844-500-5832.

Restricted Hazardous Items (Hazmat)

For shipments to Hawaii, Alaska, and Puerto Rico we offer 2 Day and 1 Day shipping services. We regret that we are unable to ship restricted items to Hawaii, Alaska, or Puerto Rico.

Business Days & Holidays

All orders ship Monday through Friday, excluding federal holidays within the United States. For Standard 3 Day Ground Shipping, 2 Day and 1 Day Shipping: orders must be placed by 12pm Eastern Standard Time (EST) to be processed on the same business day, otherwise it will be processed the next day.

Packages do not ship from our fulfilment center on the following holidays:

  • New Year's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a package tracking link. To track an order on KatVonDBeauty.com, sign in to access My Account that will contain your order information. You may also contact Kat Von D Beauty Customer Service to track your order.

For more information or questions, please contact Kat Von D Beauty Customer Service via email (customerservice@katvondbeauty.com) or via phone at 1-844-500-5832. Operating hours are 24 hours a day, 7 days a week, excluding holidays.

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